Org Effectiveness & Community Engagement
KPI 2.2 - 80% of eligible Chapter 115 applicants successfully approved for assistance on first submission
On Target
Caution
Below Plan
No Information
KPI 2.2 - 80% of eligible Chapter 115 applicants successfully approved for assistance on first submission
Status Update
Chapter 115 applications are properly vetted to ensure first pass authorization.
Next Steps
Continue to improve provision of services to streamline Chapter 115 application process.
Challenge/Barriers
The greatest challenge for FY 27 is directly related to department staffing shortages. The volume of activity for the department requires 3 full-time staffers. Currently, the department is staffed at 30% with only one staff member to perform all the duties and activities of the department.