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Coastal Resources & Infrastructure

These measures reflect data as of Q4-FY25/26.

Click on a measure to see more information
Not Defined
Resolve 100% of identified code violations within 10 business days.
Not Defined
Process 100% of permits applications within the established target timeframe.
Not Defined
Digitize and publish 100 historical permits and regulatory decisions each quarter.
Not Defined
Complete initial review of building permits 7 business days from being assigned.
On Target
Number of individual volunteers engaged monthly with Shellfish Division projects
Not Defined
Work Order Completion Time: Address 85% of all non-emergency work orders within three business days.
The approximate time it takes to follow through and complete work orders. The Vueworks work order management system tracks work orders and time duration. Completion time is a performance efficiency indicator for all Divisions.
Caution
Percentage of Resident Complaints Addressed Within 48 Hours
The percentage of resident complaints addressed in 48 hours measures the speed at which resident concerns are acknowledged and logged into the system. Our “Vueworks” management system tracks work orders and time duration. The speed in which a resolution is achieved directly correlates to our Department efficiency. Connection with Select Board Strategic Plan # VI-Organizational Effectiveness & Community Engagement.
Legend: Meeting or exceeding target | Close to target | Below Target | Data Pending